Privacy Policy

Last updated: April 26, 2024

KeiVanLife ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by KeiVanLife.

Information We Collect

We collect information you provide directly to us when you:

Create or modify your account
Create and share itineraries
Submit connectivity reports and workspace reviews
Communicate with us

This information may include:

Name, email address, and profile information
Account credentials
Travel preferences and itinerary details
Connectivity data and workspace reviews you submit
Communications and feedback

Information Collected Automatically

When you access or use our services, we automatically collect:

Location Information: With your permission, we collect precise location data to provide connectivity information relevant to your area and to enable you to contribute connectivity reports.
Device Information: Information about your device, including IP address, device type, operating system, and browser type.
Usage Information: Information about your activity on our services, such as access times, pages viewed, and the routes you explore.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Create and update your account
Process transactions
Generate connectivity maps and recommendations
Send technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and requests
Develop new products and services
Monitor and analyze trends, usage, and activities in connection with our services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve the services

We may share information about you as follows:

With other users when you choose to share itineraries or connectivity reports
With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of KeiVanLife or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
With your consent or at your direction

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Your Rights and Choices

You have several rights regarding your personal information:

Account Information: You may update, correct, or delete information about you at any time by logging into your online account or emailing us at privacy@keivanlife.com.
Location Information: You can prevent us from collecting location information through your device settings.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
Promotional Communications: You may opt out of receiving promotional emails from KeiVanLife by following the instructions in those emails.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

International Data Transfers

KeiVanLife is based in Japan, and the information we collect is governed by Japanese law. If you are accessing our services from outside Japan, please be aware that your information may be transferred to, stored, and processed in Japan where our servers are located.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@keivanlife.com Address: 1-1-1 Tenjin, Chuo-ku, Fukuoka, 810-0001, Japan